This self-employed role is paid at £21 per hour and is based at Morley College near London Waterloo and other linked CYM sites nearby. The role is required on Saturdays during CYM term time, with a minimum of 4 hours' work between 10am-5pm. CYM operates 10 Saturdays per term. About the Role About You You will be committed to supporting student wellbeing and safeguarding, creating a welcoming and inclusive environment, and building positive relationships with students, families, tutors and colleagues. An interest in music education would be an advantage, as would experience in a front-of-house, school office, pastoral support or events-based role. About the Centre for Young Musicians The Saturday Centre Pastoral and Operations Assistant plays an important role in supporting the smooth, safe and welcoming running of the Centre for Young Musicians (CYM). Working as part of the Saturday operations team, and under the direction of the Operations and Events Manager and Saturday Operations Lead, the postholder will help manage the front desk at an assigned CYM site and act as a visible point of contact for students, parents and carers, staff and visitors during the day. The postholder will help keep the assigned CYM site running smoothly throughout the day, responding to routine matters where appropriate and drawing on the support of the Operations and Events Manager, Saturday Operations Lead, safeguarding team, site/venue facilities team or other CYM/GYA staff where needed. The role includes a mixture of practical, administrative and student-facing support. Front Desk & CYM Site Support Closing date is Monday 6th July by 9amJob Summary
Job Description
Working as part of the wider Saturday operations team, the postholder will help with front desk duties, attendance administration, student wellbeing and practical day-to-day arrangements across the Centre. This is a visible and varied role, suited to someone who is calm, approachable and able to respond confidently to students, parents and carers, tutors, staff and visitors.
We are looking for a friendly, organised and reliable individual with experience working with children and young people in an educational, pastoral, arts, youth or customer-facing environment. You will have excellent communication and interpersonal skills, good administrative ability, and the confidence to work independently while remaining calm and professional in a busy setting.
CYM offers exceptional music provision to talented young people from all backgrounds in a thriving and inclusive musical environment. As a Centre for Advanced Training supported through the Department for Education's Music and Dance Scheme, CYM provides high-quality instrumental, vocal and ensemble tuition for young musicians across London.Job Requirements
Job Responsibilities
Manage the front desk at CYM sites, provide a warm, professional and helpful welcome and act as an initial point of contact for students, parents and carers, tutors, staff and visitors.
Respond to routine enquiries and direct more complex queries to the appropriate member of staff.
Hand out and collect room keys and registers, ensuring tutors sign in and out as required.
Support the set-up, organisation and distribution of resources, including music stands, instruments and other equipment.
Help ensure deputy tutors have the information they need and that the office is informed of any unexpected changes.
Help new tutors, deputy tutors and visitors find their way around the CYM site and understand relevant practical arrangements.
Display clear signage and keep notice boards and front desk information up to date,
Support practical arrangements for concerts, special activities and other CYM events.
Be alert to unfamiliar visitorsHow to Apply
Please email [email protected] for an application form