The post will also be responsible for care and conservation programmes in support of IWM's projects. This role will include the recruitment and line management of additional contract staff to deliver projects. The post is based at IWM's Lambeth Road branch but will occasionally be required to work at all branches as required. Key duties You will be expected to work independently as well as across different teams in order to contribute to and deliver the priorities of IWM - using your knowledge, skills, talent and potential to the best of your ability. You will focus at all times on delivering excellent customer service, ensure value for money at all times while being professional, courteous and demonstrating the behaviours and attributes expected of all IWM employees. You will be an experienced specialist in your area and take on broad responsibilities, working across departments effectively, working with individuals, partners and where appropriate volunteers. You should be able to lead, manage and motivate your staff, partners and, where relevant, volunteers in order to get the best out of them. To identify and implement learning and development needs for both yourself and your team including volunteers, if appropriate. You will be expected to comply with corporate standards, and use corporate systems, processes and procedures - and undertake any necessary training as directed- to ensure consistency of service, brand and operational standards. Support and facilitate public access to our collection, expertise and knowledge. Develop, take part in and produce accessible material and activities aimed at engaging, informing, educating and enthusing our audiences and potential audiences in the collection and our subject matter, and mission. For a full person specification and for a full list of job responsibilities please visit the IWM careers page. Essential criteria Please visit the IWM careers page for a full list of job responsbilities which are listed on the job description. To apply please visit the IWM careers pageJob Summary
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