The postholder will be responsible for selling tickets and processing bookings for LPO concerts and events, setting up ticket offers, handling ticketing income and administering the ticketing system. As the Tessitura lead, the postholder will keep abreast of the latest developments and functionality of the system to ensure that all LPO departments make the most of its capabilities. He/she will also seek to maximise opportunities for improving the customer experience through all channels. Essential Significant experience of Tessitura CRM software (or other similar ticketing system), including ticketing and event setup Strong organisational skills Ability to work both independently and within a busy Marketing department, and to manage, train and motivate other colleagues Ability to use initiative to identify opportunities for maximising ticket revenue Excellent communication skills, including public-facing Strong conflict resolution skills Ability to multi-task and to remain calm in pressurised situations Proactive nature and drive to continually maximise the potential of Tessitura as a ticketing, fundraising and CRM system Accuracy and attention to detail Strong numeracy skills Flexibility in relation to working hours to accommodate some evening work Ability to work with internal and external colleagues in a professional manner The postholder will oversee the smooth running of the LPO's ticketing operation (Tessitura), and be the first port of call for all ticketing and sales-related enquiries. They will be responsible for selling tickets and processing bookings for LPO concerts and events, setting up ticket offers, handling ticketing income and administering the ticketing system. As the Tessitura lead, the postholder will keep abreast of the latest developments and functionality of the system to ensure that all LPO departments make the most of its capabilities. They will also seek to maximise opportunities for improving the customer experience through all channels. For further details on the role and to apply please visit https://lpo.org.uk/job/sales-ticketing-manager/Job Summary
Job Description
Job Requirements
Job Responsibilities
Useful Links
How to Apply