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Seasonal Duty Manager, The Core at Corby Cube

  •  East Midlands
  •  Â£20k-25k
  •  Full time
  •  Closes November 30, 2024
  •  Millie
  •  Millie@thecorecorby.com
  • #Theatre

Description

Job Summary

To perform the role of Duty Manager for performances in the main theatre and studio venue.

Job Description

Join our friendly team as a Seasonal Duty Manager as we enter our Autumn season leading into the excitement of our festive period in the theatre, when you will help us deliver the thrill of Christmas to our audiences as we put on our professional panto throughout December.

You should enjoy meeting people and be friendly and approachable with a positive attitude.

You will be responsible for assisting the public and overseeing the customer service staff and areas.

This is a great opportunity to earn some extra money and gain experience in the theatre industry whilst enjoying the atmosphere.

No previous experience is required; all training is provided.

The minimum age requirement is 18 years due to the age-restricted sales element of the role.

Hours to be agreed with the successful candidate(s). There are a varying number of hours available, including the busier schedule over December.

Start dates available between September 2024 and December 2024, to be agreed with the successful candidate(s).

Contract end date: 15th January 2025. However, this position could lead to the option of an ongoing casual contract.

Job Requirements

Desired Experience
(In the workplace or another setting)

  • Experience working in an entertainment or customer-driven environment or relevant applicable skills that could be transferred to this role
  • Experience of having held a position of responsibility.
  • Experience of working in a bar
  • Supervision of staff, volunteers or teams

Desired Knowledge/Qualifications

  • Awareness of Health & Safety
  • Awareness of Safeguarding Legislation
  • Qualified First Aider
  • Stock and bar management

Desired Skills/Abilities

  • Team player
  • Good communication skills
  • Problem-solving
  • Ability to follow procedures
  • Basic IT skills
  • Good people management
  • Attention to detail
  • Ability to learn new skills and processes

Job Responsibilities

  • Follow opening-up procedures.
  • To monitor the appearance of the venue, carry out building checks and deal with any cleaning issues/reporting any maintenance concerns.
  • Ensure bars and FOH areas are ready for service in conjunction with the bar staff.
  • Brief volunteers and deploy at the start of the shift.
  • Supervise bar staff and volunteers throughout their shifts.
  • Deal with comments, feedback and complaints when duty managing in an efficient and friendly manner using good judgement within practices and guidelines.
  • Carry out responsibilities during any emergency evacuations following the company procedures.
  • Monitor bar stock levels and supervise the restocking of the bars.
  • Monitor and report to the Customer Experience Manager stock levels for ordering.
  • Monitor and report on merchandise sales and maintain stock levels.

A full job description is available to view and download on our website.

How to Apply

Please follow the link on our website and submit a covering letter (no more than two sides of A4) along with your CV.
In your covering letter, please include why you want the role, your relevant experience, knowledge and skills and some examples outlining the following:
- A time you have worked as a team player
- When you have remained calm during a difficult situation
- A time you have dealt with conflict
- When you have shown leadership

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