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Seasonal Visitor Services Duty Manager, Regent's Park Open Air Theatre

  •  London
  •  ÂŁ30k-40k
  •  Full time
  •  Closes May 9, 2025
  •  Arianne Brooks
  •  jobs@openairtheatre.com
  • #Theatre

Description

Job Summary

We are looking for a driven and passionate individual to join our Visitor Services Team as a duty manager for our 2025 season. Working in the Visitor Services and Operations department, you will be managing the box office and front of house operations in one of London’s leading theatres.

Job Description

The right candidate will have a passion for working in a busy
customer-facing environment and be comfortable managing
a large team. It is a great opportunity for someone with good
problem-solving skills, hoping to gain front line experience in a
very unique open air venue.

Job Requirements

Box Office
Overseeing the physical box office during performance incomings.
Overseeing the smooth running of the venue and box office operation,
including documentation of staff training and enforcement of company
policies and procedures relating to the ticketing system.
Maintaining relationships with the ticket agents to manage sales and
allocations.
Safe-keeping all income, ensuring that accurate and consistent
accounting, cash-handling and banking practices are maintained.


Duty Manager
Working on a rota basis with regular evening and weekend work, acting
as the most senior operational manager; ensuring the safety, comfort and
enjoyment of all members of the public and staff.
Ensuring compliance with all licensing, fire, security, safety and other
company regulations and policies, in the event of an emergency, leading the
response in line with company policies and procedures and liaising with the
emergency services as necessary.

And more, detailed in our job pack.

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