Description
The Security & Fire Officer keeps the Almeida’s staff, property, and customers safe, dealing with issues as they arise as necessary. We aim for the highest possible standards whilst maintaining an atmosphere that is friendly, accessible, and safe.
The Security & Fire Officer is a key component in the Almeida's relationship with its audiences, providing essential support to the staff who manage the theatre building and activity within it. This is an outward-facing, public role to provide staff and customers with confidence that the theatre is a safe and welcoming environment at all times.
Please download full version of the JD for all responsibilities.
General Responsibilities
- Assist the Front of House Manager in ensuring that security measures and fire response are carried out effectively and efficiently.
- Support the ongoing security of the Almeida's staff, property, customers, and customers' personal valuables before, during and after a performance or event, against theft, violent conduct, intrusion, or other damage including fire.
- Ensure familiarity with the cast and company of each production.
Person Specification
Essential Criteria
- SIA Frontline license holder
- Good knowledge of current security practice in the UK
- First Aid and Fire Warden trained
- Diligence, excellent timekeeping, and the ability to remain calm under pressure
- Clear spoken English
- Works well both independently and as part of a team
- A warm and friendly manner for welcoming visitors
- Takes responsibility for the role and has job ownership
Shift Responsibilities
- Report to the Front of House Duty Manager at the start of every shift.
- Complete pre-show checks of the building in accordance with the Security Checklist.
- Ensure the foyer is never left unattended.
- Quickly identify and act on any questionable behavior by potential intruders, challenging individuals as necessary and reporting such activity to the Front of House Duty Manager.
- Deal appropriately and sensitively with any individual causing a disturbance, removing them from the premises when necessary and as appropriate.
- Record and report any security incidents to the Front of House Duty Manager.
- Support the Front of House and Bar Duty Managers in maintaining the appearance of the theatre and eliminating potential hazards, by clearing glasses, ensuring appropriate lights are on, etc.
- Oversee autograph signing as required.
For a job description and details of how to apply please visit our website.