Lead on the development and implementation of the overall IG strategy Agree, manage, and monitor annual individual giving income and expenditure budgets Line management of Membership Manager, Patrons Manager, Development Coordinator and Philanthropy Lead, setting goals for them where appropriate to ensure that all opportunities for individual support work together to ensure a positive and cohesive donor journey. Develop and deliver appealing stewardship programmes for all patrons to include regular communications, personalised ticketing and event opportunities with support from the Memberships Manager Maintain close personal connections with the LSO's valued family of supporters Oversee the annual renewal process with the aim of upgrading donors where appropriate Identify and recruit new members from a variety of sources, and cultivate donors through a range of events and methods, including working with the Advisory Council and broader LSO network to identify and recruit new supporters. Oversee the successful delivery and growth of the LSO Friends and Young Patrons schemes managed by the Memberships Manager, ensuring these tie-in to the broader fundraising strategy Represent the LSO at supporter events including attending evening concerts and events as required within the nature of the post Support the Patrons Manager with legacy strategy. We are looking for the following skills and experience: Essential High level interpersonal, communication and presentational skills and ability to engage and interact with donors and sponsors at all levels A minimum of 2 years' experience of generating income from individuals to include experience of managing a stewardship programme, identifying new potential supporters, and personally securing new annual donors Ability to inspire philanthropic giving, and a passion for the work that the LSO does Experience of budget setting and monitoring, and working to targets Self-motivated with strong organisational skills and attention to detail Ability to prioritise and manage a pressurised workload IT literate with knowledge of relationship databases and current regulatory and best practice frameworks A collaborative team player Willingness to attend regular events outside of normal working hours Desirable Strategic event planning and implementation experience Experience of working in an arts o Events and Cultivation Work with the Senior Events Manager to plan and oversee a regular calendar of engagement and cultivation opportunities at LSO concerts and events, ensuring an excellent experience for existing donors, as well as growing the LSO's family of supporters Ensure LSO events reflect the high standards and the brand values of the LSO Administration Work with the individual giving team and Senior Event Manager to ensure accurate records exist for each donor, prospect and event guest through the Raiser's Edge/NXT database Ensure a high standard of best practice and compliance in areas that include Gift Aid, VAT, HMRC, GDPR, legacy fundraising and the American LSO Foundation General Be actively involved in overseeing improvements in effective and efficient office systems, including an overhaul of technology the Development team uses. Contribute actively to Development and Manager team meetings, and Advisory Council meetings Evening concert duty is worked on a rota basis wi Via LSO websiteJob Summary
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