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Senior Manager, Audience & Communications, Crystal Palace Park Trust

  •  London
  •  ÂŁ40k-50k
  •  Full time
  •  Closes November 17, 2025
  •  jobs@crystalpalaceparktrust.org
  • #Charity

Description

Job Summary

If you are an ambitious, audience-focused communications and marketing professional who wants to work with a passionate team, in a unique cultural and heritage visitor destination, then look no further.

Job Description

About Crystal Palace Park

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a 'back garden' to many people in the surrounding neighbourhoods, it is also of national and international significance due to its rich, unique heritage, including the 170-year-old world-famous Dinosaurs. Today, circa one million people visit annually; to relax, meet friends and family, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

In September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took custodianship of this historic landscape. We are now working closely with a wide-range of partners to deliver a multi-million-pound regeneration and restoration project that will save the park's globally unique heritage and drive a 35% increase in annual visitor numbers.

About the role

The role of Senior Manager, Audience & Communications offers a hugely exciting opportunity for a creative, dynamic and strategic communications and marketing professional to join the charity at a pivotal moment in its evolution.

You will develop and deliver creative and compelling multi-channel campaigns to meet objectives including:

  • Raising the profile of the park and its iconic, award-winning indoor and outdoor venues, such as the Crystal Palace Subway, Italian Terraces, and Concert Platform, as a home for world-class arts, culture and heritage;
  • Broadening access, deepening participation and extending reach with larger and more diverse audiences;
  • Providing a high level of customer service to park visitors, users and the surrounding communities;
  • Supporting income generation as part of the Trust's remit to deliver an innovative new business model to underpin a sustainable and vibrant future for this complex and historic landscape; and
  • Promoting opportunities for local residents to get involved in caring for this unique landscape such as volunteering, membership and philanthropic giving.

Useful Links

How to Apply

For more information on how to apply, please download the application pack and submit the required documents by the closing date of 10am on Monday 17 November 2025.

Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

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