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Senior Operations Manager, BH Live

  •  UK-wide
  •  Â£40k-50k
  •  Full time
  •  Closes November 24, 2024
  •  Jo Canning
  •  jo.canning@bhlive.org.uk
  • #Theatre

Description

Job Summary

BH Live is recruiting for a Senior Operations Manager to join our onsite Senior Leadership Team, to lead a team and oversee the daily operations at Fairfield Halls. We operate Fairfield Halls in partnership with Croydon Council.

Job Description

Post Title: Senior Operations Manager

Sites: Fairfield Halls

Geographical Location: Croydon, London

Salary: £44,558 per annum

Hours: 40 hours per week

Contract Type: Permanent

The role:

BH Live is recruiting for a Senior Operations Manager to join our onsite Senior Leadership Team, to lead a team and oversee the daily operations at Fairfield Halls. We operate Fairfield Halls in partnership with Croydon Council and the venue includes the 809-seat Ashcroft Theatre, the world-class 1,802-seat Concert Hall, and The Recreational a 750-capacity standing live music venue. Additional studio space is available in the adjoining John Whitgift Community Cube which is also home to a vibrant caf open daily serving food and drink.

As well as entertainment and shows, Fairfield Halls remains a popular venue for hosting orchestral and theatrical rehearsals, filming, recordings, conferences, exhibitions, and hospitality events. More recently, the venue has welcomed more than 36,000 visitors attending conferences and business events and hosted more than 190 cultural ticketed events.

If you have worked in a similar environment, know the importance of providing an excellent customer experience and are great at leading and managing people, we would love to hear from you.

Due to the nature of our business, you will be required to work unsociable hours that will include weekends, evenings and bank holidays.

We offer:

  • Onsite parking
  • Training and development opportunities
  • Health cash plan
  • Employee Assistance
  • Company pension matched up to 6% contributions
  • Colleague discount on food and drink
  • Colleague recognition
  • Birthday / Celebratory day off
  • Loyalty Rewards

Job Requirements

To be successful you will need:

  • Experience of leading a successful team and delivering operations within a similar venue.
  • Be able to manage multiple projects and prioritise your work to ensure successful delivery.
  • Experience of ensuring teams deliver great customer service.
  • A good knowledge of health and safety, event related compliance and industry legislation.

Job Responsibilities

You will:

  • Lead and manage our operations team including recruitment, onboarding and performance management.
  • Oversee compliance checks and ensure completion.
  • Ensure the smooth handover of events and lead on the logistical planning to make sure events are delivered successfully.

Useful Links

How to Apply

All applications are to be made via the BH Live Careers site.

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