Fourth Monkey, the home of innovative and transformative actor training, is looking for a student services professional to help develop our student experience. You will join a small and dedicated community of professionals at Fourth Monkey. Your specific responsibility will be to develop our Experience: Managing or coordinating student services, wellbeing, mental health, or disability support in an educational or comparable setting. Student Support: Act as the primary point of contact for students in distress, providing general welfare advice and individual support. Application is by CV and covering letter. Please see the application pack for further information. You should submit your application to [email protected] by midnight on Wednesday 27 May 2026. The job pack provides information about alternative application formats. We hope to interview in the week commencing 8 June. This will be in person at The Monkey House. Please indicate on your application if you are not available during that period or would need an online initial interview. We look forward to hearing from you. Be Bold and Play!Job Summary
Job Description
support services for students from general advice to disability support. We are a small training
establishment and offer actor/maker CertHE and BA degrees. You will join a Student Experience and
Academic Services team.We are looking for a compassionate and thoughtful person interested in providing support to a diverse
community of artists. You might be someone looking to step up into a management role or you might
be stepping away from a larger university. You'll have experience in one or more areas of student
services and have been involved in supporting students experiencing difficult times. You will help us
with imaginative ways of sourcing help for students and the role will mean you work with the whole
Fourth Monkey team from the teaching practitioners to fundraising. Experience of working with
creative arts students would be helpful but is not essential. Experience of supporting students is
essential.
This is a revised role designed to support Fourth Monkey in creating appropriate arrangements to
support the student experience and work closely with staff supporting the academic experience,
admissions and Fourth Monkey's practitioners leading and delivering our courses. The role will include
individual delivery of support for students, signposting them to online and digital support services
offered by Falmouth University and developing and extending our own support services for students. It
is essential that the post-holder has experience of implementing (at whatever level of support)
appropriate safeguarding procedures to support students, including those with mental health crises.
This role is likely to require a Disclosure and Barring Services check.Job Requirements
Case Management: Proven experience managing complex, high-risk cases, including mental health crises and safeguarding.
Legislative Knowledge: Strong understanding of higher education wellbeing policies, safeguarding, GDPR, and disability legislation (applying reasonable adjustments).
Technical Skills: Solid working knowledge of Disabled Students' Allowance (DSA) processes and disability assessments.
Qualifications: Degree-level qualification (or equivalent professional experience) and training in Mental Health First Aid or safeguarding.
Attributes: Compassionate, student-centered approach with professional resilience and excellent interpersonal skills.
DBS: Willingness to undergo a Disclosure and Barring Services check.Job Responsibilities
Disability Services: Create and follow up on Individual Learning Plans (ILPs) and assist students with DSA applications.
Safeguarding: Serve as deputy Safeguarding and deputy Prevent lead, escalating complex mental health or crisis incidents.
Signposting: Direct students to digital support, counseling services, or Students' Union advice offered by Falmouth University.
Policy & Training: Develop local wellbeing procedures, maintain sensitive records, and deliver training in areas like mental health first aid.
Engagement: Support the student voice and representation system while collaborating with the wider team, from practitioners to admissions.
Network Building: Develop a pool of freelance support practitioners and represent Fourth Monkey in relevant sector groups. Useful Links
How to Apply