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Support Hub Officer, Royal Borough of Kingston upon Thames

  •  London
  •  Â£15k-20k
  •  Part time
  •  Closes October 31, 2025
  •  Sandra Foster
  •  sandra.foster@kingston.gov.uk
  • #Combined arts
New

Description

Job Summary

The Support Hub Officer provides business, financial and administrative support across the Culture and Heritage Service which includes Kingston Music Service (KMS), Kingston Museum, Heritage Centre, Cultural Partnerships and the seven borough Libraries.

Job Description

The Support Hub Officer reports to the Support Hub Team Leader, providing business, financial and administrative support across the Culture and Heritage Service which includes Kingston Music Service (KMS), Kingston Museum, Heritage Centre, Cultural Partnerships and the seven borough Libraries.

As Support Hub Officer, you will ensure the smooth admin function of all culture and heritage services through:

  • Supporting the progression and development of KMS admin procedures giving customers and users the best service possible.
  • Working closely with colleagues to ensure tasks are completed in a thorough and timely manner, supporting front-line staff and project work.
  • Operating financial, HR and database responsibilities are delivered successfully and in line with council policy.
  • Working with managers to build student numbers in KMS lessons and ensembles through good customer service, productive scheduling and assisting with marketing of provision.
  • Supporting libraries, heritage and partnerships colleagues with various functions including invoicing, payment, purchasing and stock control.

You will be based in the KMS offices at the Hook Centre where we work closely with our library and adult education colleagues.

This is a 12-month fixed term role for 0.65 FTE

Hours Per Week 23.6 (0.65)

Salary Range £30,189 - £32,931 pro rata (Actual: £19,622.85)

Job Requirements

In order to successfully deliver the responsibilities of the role, you will need to:
Essential
Excellent organisational skills and attention to detail.
Excellent communication skills.
Experience of working in an administrative or support role.
Experience of working successfully as part of a team.
Experience of working with financial systems and processes,
Good Digital and IT skills,
Able to work collaboratively, creating and maintaining good working relationships.
Able to work successfully with customers, suppliers, contractors and key stakeholders within and outside of the Council.
Able to work independently, with initiative.
Able to prioritise, work flexibly and under pressure.
Able to retain confidentiality and work sensitively.
Experience of working within a cultural, heritage, music, education or arts organisation.
Desirable
Experience of working within a local authority.
Experience of supporting the streamlining processes and procedures.
Experience o

How to Apply

Please see the Royal Borough of Kingston upon Thames jobs site for more details and to apply
https://kingston-sutton-jobs.tal.net/vx/lang-en-GB/mobile-0/appcentre-1/brand-4/xf-a5b59310850c/candidate/so/pm/1/pl/4/opp/3677-Support-Hub-Officer/en-GB

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