Visitor Experience Manager, Hampshire Cultural Trust

Do you love sharing your passion for history?

As the Visitor Engagement Manager, you'll be responsible for the day-to-day interpretation of the displays at our largest and busiest museum - Milestones. You'll lead and develop our team of Interpreters and volunteers to bring history to life through immersive experiences. You will support the creation of exhibitions and visitor events across the site.

You'll ensure high standards and consistent, excellent customer service as well as delivering safe, engaging and commercially successful projects. You will motivate and develop the team and support them to perform at a high level whilst actively shaping an inclusive, collaborative, and productive team culture.

A bit about you

A confident people manager, your drive and organisational skills will help you to motivate our enthusiastic volunteers to bring our busy Living History Museum to life for our visitors.

You will be used to using your skills and attention to detail to create audience focused, accessible interpretation from live presentations to exhibitions. Ensuring we have 1940s shop keepers for our Sweet Shop, training volunteers to demonstrate washing clothes the Victorian way, looking after new objects, working on our exhibitions and family trails this role offers new challenges in a fast paced, exciting, and fun workplace. As no two days are the same, you'll thrive on variety and be able to think on your feet to solve problems.