To provide a warm and knowledgeable welcome to all visitors to the museum To work as an effective sales person in the museum shop To manage the presentation of the shop, stock and reception area To assist with the efficient planning, coordination and management of all volunteers in visitor facing roles To understand the museum's policies and the staffing structure To undertake administrative tasks associated with sales and stock Full details in the Job Description on our website linked below Education/Qualifications/Skills: GCSE + A levels or equivalent. E Graduate level or equivalent. D Excellent written and verbal communication skills. E Excellent IT skills. E Flexible and non-judgemental approach to people and work. E An ability to work independently and with colleagues. E Excellent organisational skills, ability to multi-task, and work calmly under pressure. E Strong interpersonal skills and the ability to deal with a diverse range of people. E Ability to represent the museum to the public in a professional manner and create a good first impression. E Relevant Experience Experience of working in a retail environment. E Experience of working with volunteers. D Experience of working in the voluntary or charitable sector. D Knowledge An understanding of Microsoft Office applications: Outlook, Word, Excel and PowerPoint E Knowledge of an EPOS system. D An understanding and commitment to Equality and Diversity. E Empathy and interest in the museum and its work and purpose Full details in the Job Description on our website linked below To apply for this role, please complete the General Museum Job Application Form and the Equal Opportunities Monitoring Form and return them by email to [email protected] If you have any questions about the role, please email [email protected] and mark the subject of your email ‘Recruitment – Visitor Service Assistant’. Application closing date: 5pm Friday 14th February Interviews: Week commencing 24th FebruaryJob Summary
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