You will manage all elements of the volunteer programme across London branches: Churchill War Rooms, HMS Belfast and Lambeth Road, driving the delivery and development of all services at these sites. You will be responsible for all volunteer led activities as well as building a positive volunteer culture internally and externally. You will be expected to build partnerships within the community to explore new roles, offers and approaches to inclusive volunteering to achieve IWM's aims and goals by involving volunteers in all we do. You will be expected to work both independently and part of the volunteer engagement team across all our five branches. You will line manage Volunteer Team Leaders and support approx. 70 members of staff from across different departments who involve volunteers. You will also coordinate communications both up and down in order to achieve quarterly milestones and deliver key priorities of the Volunteer Engagement Strategy. You will work with both staff and volunteers, to improve skills and confidence and ensure that they are fully trained and prepared for their role. As a champion of values and behaviours, you will promote an open and professional culture. We're looking for someone who has experience in developing others. Grounded in the best volunteering practices, you will bring experience and a willingness to innovate. You will use your imagination and creativity to support the Head of Volunteering & Engagement in the development and delivery of the Volunteer & Engagement Strategy and Activity plan to meet the needs of IWM. Flexibility is important and on occasion, there will be some weekends and evening working for which Time Off in Lieu (TOIL) is offered. For a full person specification which your application will be scored against, please see the attached job description. Experience of managing and leading volunteers of all ages and abilities. Demonstrable line management experience OR experience of managing a team of over 50 volunteers. Proven ability to lead develop and support a high performing team. Experience of recruiting, inducting, training and retaining volunteers. Knowledge of best practice and new initiatives concerning volunteer engagement. Belief in IWM cause and commitment to a volunteer ethos. Good working knowledge of Microsoft Office packages and personnel/general database products. Experience of managing budgets. Experience of managing projects or programmes. Please apply via the IWM job site.Job Summary
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