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Volunteers Coordinator, Norfolk & Norwich Festival

  •  East
  •  ÂŁ25k-30k
  •  Full time
  •  Closes November 18, 2025
  •  Sava Radulovic
  •  sava.radulovic@nnfestival.org.uk
  • #Combined arts

Description

Job Summary

The Volunteers Coordinator role is to work with the Programme Producer in the recruitment and training of volunteers for the Festival. The Coordinator oversees the volunteers’ support of the Festival by matching their availability, skills and interests to the organisation’s needs.

Job Description

The Volunteers Coordinator role is to work with the Programme Producer in the recruitment and training of volunteers for the Festival. The Coordinator oversees the volunteers' support of the Festival by matching their availability, skills and interests to the organisation's needs.

The post holders need to enjoy working with a range of people, have excellent written and verbal communication skills, be confident at data processing and using spreadsheets as well as having good attention to detail and strong planning skills.


Our volunteer requirements vary depending on the detail of the programming. Most recently in 2025, 138 volunteers completed a total of 2227 hours of volunteering across the Festival.

We anticipate that the role will run from late-January to mid-June

Job Requirements

It is essential that the Volunteers Coordinator has:

  • experience of working with people with varying interests and experience.
  • experience of being proactive and using their own initiative at work.
  • excellent interpersonal skills.
  • experience of setting up and working on events.
  • experience of managing a busy workload.
  • strong organisation skills and an ability to keep good accurate records.
  • excellent verbal and written communication skills.
  • a proficiency in Word, Excel and Outlook.

Please see the job pack on the website for a full list..

Job Responsibilities

Duties include:

  1. Support the Programme Producer with the recruitment, selection and training of volunteers.
  2. Ensure all volunteer data is collated and managed in line with data protection regulations.
  3. Update and prepare the volunteer handbook and event/task briefing sheets.
  4. Collate volunteer requirements from Festival departments.
  5. Schedule volunteers against shifts, matching skills and interests to the requirements of the Festival to develop the Volunteer shift rota.
  6. Organise briefings and events for volunteers, including the Meet & Greet, induction training and post Festival thank you event
  7. Support the Programme Producer in developing and planning widening access schemes aimed at increasing volunteer participation through targeted recruitment, tailored training programs, and outreach initiatives focused on underrepresented groups..

Please see the job pack on the website for a full list.

Useful Links

How to Apply

Application is by the completion of Norfolk & Norwich Festival's Application Form which should be emailed to [email protected] along with a completed Equal Opportunities Recruitment Monitoring Form.

For the supporting statement in section 3 of the the application form, we encourage you to use examples to demonstrate how your skills and experience meet the criteria in the person specification.

If you would rather submit section 2 and 3 of the application form by video, please use a common format such as MOV, MP4 or AVI and submit this alongside your application.

If you require the forms in large print or would like a paper copy posting to you please contact [email protected].

Applications submitted without a completed application form (i.e. CV only) will not be considered.

The deadline for receipt of applications is 10am, Tuesday 18 November 2025. No applications can be considered after the
closing date.

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