New
Description
Hospitality Assistants work across the Conference, Banqueting & Events programme. They are responsible for the manual set up and preparations of all event spaces. They are also responsible for servicing and hospitality requirements of a wide variety of clients.
Contract Type: Permanent, annualised Hours: 2,080 hours per annum (avg. 40 hours per week) Salary: £26,208 per annum (Assistant 3) Deadline for Applications: 11:59pm Sunday 8th March Interview: w/c 9th March Working with us you would be able to access the following benefits: Contributory staff pension, 5% employee and 3% employer Holiday entitlement of 5 weeks plus bank holidays and a day accrual each year of service up to 5 years. A day off for your birthday Free-to-use employee assistance service Staff ticket discount (when available) Staff discount in The Rep food and drink outlets 25% Season Ticket discount on parking at Q-Parks £5 day rates at Utilita Arena North and South Car Parks Access to salary sacrifice schemes including Bike to Work scheme and Health Cash Plans
Previous experience working in a conference venue. Positive and helpful attitude. Flexibility, dedication and commitment. Willingness to learn new skills and activities. Ability to work and contribute as a member of a team. Excellent communication and interpersonal skills. Work well under pressure and to deadlines. Understand the importance of good internal and external customer relations. An excellent eye for detail and a commitment to excellence. High dress & appearance standards and excellent time keeping. Reliable and take a positive and enthusiastic approach to work. Ability to work weekends and evenings and unsociable hours.
Prepare rooms for all events: ensuring layout, equipment, catering and all other elements are exactly as per the function brief Set up and serve food and beverages as per the function brief, ensuring dietary sensitivities are always protected Always maintain a clean and tidy environment in all public areas of service Meet and greet guests in a polite and well-informed manner Be prepared for both the event and the clientele Act as usher for UVB events and undertake any necessary evacuation procedures Make and serve hot beverages, biscuits and cakes as required Wash and dry all crockery and serving equipment at the end of service Cash-up and reconcile till at end of shift when required Return room set-ups to standard at the end of each event Support the efficient delivery of all event catering needs Follow all protocols as defined by the Event Managers